Setting up a water observatory: the case of the Bas-Rhin observatory

Abstract

Water management stakeholders' demands are diversified. This paper deals with the question of the way to take these demands into account during the building of a new tool. We illustrate this by the example of the conception of a water observatory by the Conseil General du Bas-Rhin that we accompanied in this approach. This article presents: - the explanatory study we have made to identify stakeholders' needs. - Scenarios we have built up to take them into account. Finally, we conclude on the problems and questions raised by the consideration of users' expectations.